What Our Customers Are Saying About Us

Discover how our customers have benefitted from our factory direct hot tubs and exceptional service.

Leave a Review

We love getting feedback from our valued customers. If you have recently purchased anything from us, consider leaving a review!

5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
Mike and the staff were all excellent .No high pressure sales pitch…did the deal on the phone. Totally painless, tub arrived and it is a beauty. Knowledgeable and honest people who worked with me in these difficult Covid times…can’t say enough good here! Happy tubbing Slade
Slade
Gibsons, B.C
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating

We have bought two Tubs now from Mike. The first was a smaller RotoSpa and we enjoyed it. It was our first tub and Mike was so great teaching us everything we needed to know and even delivering it and staying around for the startup etc. We bought our second tub, a big Viking tub. Mike walked us through the electrical requirements and once again attended the delivery and installation. We’ve tried other cheap chemicals and products in the past and regretted it immediately. The Mineralux products work so well and he always has everything we need in stock. The scents he sells are amazing as well. Mike’s knowledge, service, and kindness is what keeps us coming back time and time again.
Jason
Nanaimo, B.C
5 star rating
5 star rating
5 star rating
5 star rating
5 star rating
We had an excellent experience purchasing our hot tub from Factory Direct. We visited many showrooms before purchasing and felt we received the best service and bought the best product for us.
MARY ELLEN & BILL VAN
Duncan, B.C